Questions & Leads · hospitality mode
Give every venue inquiry a clear destination.
For country clubs, hotels, resorts, event venues, bars, nightlife, and hospitality groups: answer from the selected location’s information, capture what the guest needs, and route a confirmed inquiry to approved recipients.
Venue-aware language Location context preserved Approved recipient routing
Website guestSelects or confirms venue
AedanAnswers + qualifies intent
Approved teamReceives confirmed inquiry
Venue-aware handoffCountry clubMembership and private event interestMember or guest language can match the venue type. Hotel or resortGroup stay and event questionsRoute the inquiry without claiming a booking was made. Event venueDates, capacity, and request contextPreserve what the client asked for and where.
One locationNo unnecessary location picker when only one valid venue applies.
Multiple locationsLocation-aware context when the business enables guest selection.
Venue languageMembers, golfers, event clients, or guests—not one generic script.
Controlled routingOwners and admins approve destinations; managers publish approved settings.
Group-ready control
The selected venue stays attached to the conversation and lead.
Each location publishes its own mode, visible surfaces, response expectation, and approved notification destinations. The lead workspace keeps the location name, receipt, status, notes, and delivery outcomes together.
Owner or admin
Choose Full or Questions & Leads, control notification routing, and publish the guest-visible surfaces.
Manager
Publish approved mode and surface settings without silently changing protected recipient routing.
Guest-facing team
Open Website Leads, see the request and delivery state, add notes, and advance follow-up status.
Hospitality scenarios
Different venue intent, consistent operational truth.
Guest intent
Contact path
Notification route
Booking stateNot created in Questions & Leads
What operators control
One clear switchboard for what guests can see and do.
Operating mode
Choose the complete guest workflow or a focused questions-and-inquiries experience.
Visible surfaces
Control read-only browsing and feedback; Basic Mode enforces profile and transaction boundaries.
Routing & response
Approve up to three destinations and publish the response expectation guests will see.
Email branding
Customize bounded subjects and headlines while trust, privacy, receipt, and delivery structure stays intact.
Start with the handoff your venue needs now.
Questions & Leads is available on active current paid plans, including Online Ordering at $79 per location each month. Multi-location groups configure and publish each location’s guest experience deliberately.
$79Online Ordering · monthly · per location